Application
This unit applies to individuals employed as an ICT consultant or in an ICT related role in planning and design of networks in an organisation. Work normally involves a high degree of autonomy or is within a management team with a high level of responsibility. |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Critically analyse an organisation's ICT assets energy footprint | 1.1. Audit and assess level and type of use across the range of ICT devices, infrastructure and software 1.2. Audit and establish baselines of ICT energy consumption and other elements contributing to the organisation's carbon footprint 1.3. Assess ICT usage in relation to its contribution to the organisation's business goals and priorities 1.4. Determine critical issues for the organisation relevant to ICT usage and carbon footprint 1.5. Assess current ICT usage in relation to sustainable asset management 1.6. Apply industry best practice where appropriate |
2. Develop ICT sustainability strategies and policy | 2.1. Include goals for reduction of sustainability impacts and equipment life cycle management approaches in organisational policy 2.2. Check policy scope is consistent with industry standards and benchmarks and amend where necessary 2.3. Ensure policy reflects the organisation's commitment to sustainability as an integral part of business planning and as a business opportunity 2.4. Consult with stakeholders as an integral part of policy development, implementation and review processes 2.5. Recommend policy options based on effectiveness, timeframes and cost 2.6. Develop and produce strategies for implementation, monitoring, review and audit as part of the policy documentation. |
3. Formulate technical and behavioural solutions to improve ICT sustainability | 3.1. Determine and document hardware, software, network and interface requirements of solutions 3.2. Develop strategies to improve sustainability outcomes including for example energy efficiency and alternative energy sources 3.3. Develop guidelines for improving sustainability through asset management 3.4. Document requirements, resource allocations, training needs and implementation timelines for selected strategies and obtain sign off from relevant stakeholders |
4. Monitor and evaluate sustainability data | 4.1. Develop criteria for measuring performance improvement 4.2. Identify trends that may indicate the need for remedial action and use to promote continuous improvement of performance 4.3. Modify policy and technical solutions in response to data analysis to ensure improvements are made 4.4. Determine scope, frequency and method of monitoring and reporting in consultation with stakeholders 4.5. Review data to ensure compliance with the management of sustainability and legislative requirements 4.6. Document findings and present to stakeholders |
Required Skills
Required skills |
analytical skills to research, analyse and present information communication skills to consult with stakeholders literacy skills to: read and evaluate complex and formal documents, such as legislation and technical reports prepare written reports and other documentation requiring precision of expression and language and structures suited to the intended audience safety awareness skills to implement enterprise occupational health and safety (OHS) policy and procedures technical skills to: quantify sustainability objectives, targets, achievements and measures use relevant systems and procedures to aid in the achievement of ICT sustainability |
Required knowledge |
energy efficiency and alternative energy sources hazard identification and control industry standards IT: hardware interfacing networking software legislation framework underpinning sustainability policy development processes and practices principles, practices and available tools and techniques of sustainability management in the ICT industry relevant ISO standards sustainability from a local, national and international perspective sustainability including ecological, economic and social issues |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: analyse patterns of ICT use develop policy that complies with regulatory requirements develop a workable implementation strategy formulate solutions to reduce ICT-based emissions develop measurable criteria for reviewing improvement. |
Context of and specific resources for assessment | Assessment must ensure access to reference materials, resources and equipment updated regularly to meet rapid changes to technology: relevant reports: government Intergovernmental Panel on Climate Change (IPCC) scientific conference papers vendor white papers resources, tools and networking equipment suitable hardware and software suitable bandwidth for internet connections relevant legislation and regulations manufacturers' technical specifications relevant ISO standards. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate formulating and carrying out sustainability measures in operations review of analyses and solutions developed by the candidate review of monitoring and evaluations completed by the candidate oral or written questioning to assess required knowledge. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSUS7235A Use ICT to improve sustainability outcomes. Aboriginal people and other people from a non-English speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
ICT devices may include: | copies or multi-functional devises (MFDs) laptops PC peripherals PCs printer. |
Infrastructure may include: | air-conditioned cabling data centre and IT facilities data storage power supply and distribution router server switches. |
Software may include: | business systems software: customer relationship management (CRM) environmental resource management (ERM) in-house software operating system sink wrapped applications web services. |
Asset management may include: | deployment disposal operation procurement: product evaluation product specification purchasing cycles vendor selection.. |
Best practice information may be found in: | publications reports research papers white papers. |
Sustainability impacts may include: | greenhouse gas emissions resource consumption and disposal social impacts. |
Life cycle management may include: | asset management: product evaluation product specification purchasing cycles vendor selection supplier chain: design manufacture transportation. |
Industry standards and benchmarks may include: | AS/NZ 3598:2000 (or latest revision) BS EN 16001:2009Energy Management Systems BSI BenchMark Carbon Disclosure Project (CDP) Dow Jones Sustainability Index (DJSI) Global Reporting Initiative (GRI) G3 guidelines (telecommunications sector supplement) ISO 14001 Environment AccountAbility AA1000 Assurance Standard (2008) AS/NZ 3598:2000: Level 1 consumption benchmark Level 2 preliminary assessment Level 3 economic analysis. |
Stakeholders may include: | customers federal government local government management non-government organisations shareholders staff state government suppliers. |
Strategies may include: | broadband networking energy efficiency and conservation location of facilities power management virtualisation. |
Alternative energy sources may include: | cogeneration fuel cells other renewable sources solar wind. |
Sustainability may include: | maximising utilisation maximising value to business reducing consumption. |
Sectors
Unit sector | Telecommunications |
Competency Field
Sustainability |
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor